Join Toyota Logistics Services Austria in Bruck an der Leitha as an Operational Warehouse Manager. Support daily logistics operations, ensure safety and quality, lead process improvements, and help develop a high-performing team in a dynamic, multicultural environment driving sustainable mobility across Central Europe.

We are one of the world's leading automotive manufacturers and have been constantly working to develop innovative, high-quality products for over 85 years. Fuel cell cars, electric vehicles and mobility services tailored to the future are just a few of the ground-breaking solutions – and proof that anything is possible.

Based in Brussels, Belgium, with 2,700 employees from more than 60 nationalities, Toyota Motor Europe (TME) is responsible for the marketing of all Toyota and Lexus vehicles, spare parts and accessories.

Out of our local depot, Toyota Logistics Services Austria, based in Bruck an der Leitha, we are serving not only towards all Toyota and Lexus dealers of Austria, but also towards Romania, Hungary and Adria .In order to strengthen our team in Austria, we are looking for a committed and motivated Specialist for Customer Support and Traffic & Customs.

 Organisation, control and monitoring of all logistics processes in order to guarantee supply of dealers with parts and accessories at the right time, in the right quantity and in the right quality in line with requirements and taking into account the TPS concept with highest possible safety level. Allow the dealer to provide a seamless service to our customer.

Main KPIs

• Safety KPI‘s (Accident rate, incident reporting, safety patrols, …)
• Quality KPI’s (Warehouse denials, non-shipped lines, shortages, miss-picks, damages, …)
• Operational KPI’s (Supply service rate, warehouse efficiency, …)
• Compliance: ISO14001, SOX, local legislation, …
• Motivation KPI’s (Attendance, employee survey score, …)

Your responsibilities

Health & Safety

• Create and foster safety culture: Safety always first, zero tolerance related to safety,

lead by example and ensure Stop-Call-Wait culture

• Create a zero-risk operations environment through proactive risk management
• Health & Safety assessments: Daily safety patrols, regular risk related discussion with staff
• Safety reporting: Local & legal governance reporting, Yokoten safety issues, accident & incident reporting
• Analyse safety issues, uncover root causes and define countermeasures to avoid re-occurring incidents / accidents
• Promote and implement best practises
• Continuous improvement of operation, focussing on ergonomically aspects
• Maximize separation of men & machine and machine & machine

Quality

• Deliver ‘best in class’ quality to dealers
• Ensure high quality standards up to the dealers, including forwarder activities
• Define root-causes and implement countermeasures to improve quality
• Foster customer first environment and adjust operation if needed
• Define quality KPI’s and priorities for kaizen, for example sorting errors, warehouse denials, non-shipped lines, damages, ability factors, productivity indicators;
• Report & follow up quality results on daily, monthly, yearly base

Operations Management

• Deliver ‘best in class’ operations by using Toyota Way tools: LDC approach, FMDS,

standardisation, SOP creation and follow-up OJD, QCC;

• Control and monitoring of all incoming / outgoing goods / transfers / transfers according
  to standardized procedures and defined priorities
• Follow-up operational KPI’s, face challenging targets and assures that objectives are met
• Planning of resources: Weekly and daily workload, manpower & equipment planning
• Monitor operational KPI’s (efficiency, equipment, material, etc.)
• Initiation and ensuring the implementation of material flow concepts, internal operation,
  transport systems and storage techniques to achieve optimal productivity
• Gemba management, warehouse process management
• Create smooth operations through in & outbound flow control & planning (Heijunka)
• Irregularity management
• Visualise process, Yamazumi, M&I flow, Standard Operation Procedures
• Analysis of deviations and initiation of adequate measures in compliance with all internal and external guidelines and laws (e.g. working laws, safety regulations, environmental rules, workplace design).
• Storage capacity monitoring & irregularity control
• Translate + communicate local storage issues with depot manager
• Implement and follow-up local warehouse kaizen plan
• Encourage, follow up & guidance of depot kaizen activities

HRD & People Management

• Daily HR Management according to Toyota Way
• Set up & monitor local versatility/skill matrix & create development plan for all associates to reach multi-skill level
• Identify development needs warehouse associates
• Ensure clear and structure Toyota Way competencies appraisal within Warehouse Member
• Organise/facilitate training plan for office & warehouse in line with defined development needs, facilitate OJD
• Guide & support during job assessment’s
• Set up succession planning for warehouse associates
• Work regulations monitor and follow up
• Communication: regular team-briefing
• Responsible for the management of subordinates taking into account the management principles within Toyota, particular the Toyota Way.
• In collaboration with HR and Depot Manager, agreement and implementation of the necessary personnel measures (e.g. warning letter, hiring etc.)
• Code of Conduct: Ensure TME/depot regulations are followed and implemented.

Cost Management

• Responsible for the provision of all necessary information arising in his sphere of responsibility to all relevant posts
• Maintenance and further development of a qualified and substantive reporting system
• Daily/monthly follow up
• Plan and implement cost reduction activities
• Initiate + follow up cost kaizen possibilities in the warehouse
• Equipment & fleet management
• Manpower & headcount follow up

 Education:                        University degree or equivalent

                                             Business education or study

Experience:                       > 5 years’ experience in logistics and/or shop floor management

                                             (preferably automotive)

Technical Knowledge:   Understanding of operational processes and flows

                                             Fluent in communication (local language and English)

                                             Knowledge of MS Office (Word, Excel, Power Point, …)

Other skills:                      Experience in total responsibility for delivery of daily result in a shop floor environment. Proven track record of people management;

                                             Good understanding of Supply Chain Management and           implementation of Lean / T.P.S. principles in shop floor operations;

                                             Excellent mathematical analytical skills, knowledge of automotive

                                             industries and market

You have a Toyota DNA, this means you:

• Courage: you are ready to let go of the easy path to reach challenging targets
• Collaboration: you are a team player, respectful and inclusive in your style and you take a customer-oriented approach
• Creativity: your passion drives you to explore innovative ideas and challenge the impossible 
• Curiosity: you combine imagination and fact-based observation
• Coaching: you share knowledge and feedback with your colleagues and celebrate each other’s success

Are you enthusiastic about Toyota and the vehicles of this brand? Then this is the right place for you to get started. We offer a dynamic and challenging multicultural work environment in which competence and quality play an important role. Enhancing personal growth and a real opportunity to invest in your future through on the job development and training. Where your effort, dedication and initiative are rewarded by a competitive and comprehensive compensation and benefits package

We offer a multicultural working environment where you will become part of a motivated team where competence and quality play an important role.

We promote personal growth and offer a realistic opportunity to invest in your own future by providing business development and training.

We offer a challenging career and flexibility at different levels of experience and for different personal and family backgrounds to develop the talents and enable the work-life balance.

With us, your performance, dedication and initiative are recognized by a comprehensive compensation and benefits concept.

At Toyota Motor Europe, we are committed to providing equal employment opportunity to all. All of our recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, gender, age, ethnicity or disability. We do not tolerate harassment or discrimination as our individual experiences and overall diversity is our key strength. Together we have the power to make a positive change and go beyond the ordinary.

If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.

Place of employment:               

Austria - Bruck an der Leitha: Toyota Parts Center Austria

At Toyota Motor Europe, we are committed to providing equal employment opportunity to all. All our recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, sexual orientation, gender identity or expression, age, religion, ethnicity, disability or other personal characteristics. We do not tolerate harassment or discrimination as our individual experiences and overall diversity is our key strength. Together we have the power to make a positive change and go beyond the ordinary.

If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.