Manage procurement, stock, and supplier performance to ensure parts availability for Toyota/Lexus in Europe. Solve issues, improve processes, and meet customer service targets.

TOYOTA is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 350.000 people. Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing, and engineering operations.

We are excited to be transforming into a mobility company focusing on bringing even more happiness to our customers through various mobility solutions.

Team description

Located just outside Brussels is our European Distribution Centre in Diest called Toyota Parts Centre Europe (TPCE) employing 930 people. It is responsible for the procurement, storage and logistics supply of a dedicated range of Toyota/Lexus spare parts, accessories and technical campaign parts supporting the both the new car sales and existing customer vehicles service and warranty needs. The Diest facility receives parts from over 700 suppliers, ranging from Japan to local sources, and manages over 250,000 part numbers. The facility, which spans 100,000 square meters, handles more than 150 trucks daily. Its two outbound logistics roles include providing direct overnight supply to over 600 Toyota dealers in the local region and supporting the 13 European Regional Distribution Centres. This ensures a consistent high level of Just In Time service to all National Marketing and Sales Companies (NMSCs), Toyota dealers within Europe, and our final customers beyond.

Your responsibilities

You will be responsible for the procurement and inventory control of parts and accessories sourced from local suppliers, who also provide production parts to our European plants. You will analyze stock and service levels, and initiate necessary improvement actions to meet our customers’ service expectations, in line with targets for main KPI’s : - follow up allocation Service Rate to Toyota customers - avoid backorders to Toyota customers You will respond to customer complaints and inquiries in a timely and professional way You will manage supplier performance improvement activities. Create & follow up action plans with supplier to cover any gap to target, using the TPS (Toyota Production System) philosophy and Toyota problem solving approach, this includes : - Create/map/review & improve processes - Understand abnormalities in our warehouse caused by supplier - Visit supplier to understand root cause, to find countermeasures, to improve processes to avoid recurrence, to support in creation of standards. - You will ensure availability of parts to European Markets through regional locations and beyond to the end customer, for both current and future models of Toyota and Lexus vehicle

Your profile

You have a Bachelor or Master in logistics, procurement or related disciplines, such as economics / engineering, with some experience in a similar job in the automotive or other industry. You are/have :

• Genuinely interested in the automotive industry & supply chain management
• Attention to detail and enjoy working in an active supply environment, under time pressure
• Outgoing proactive personality with excellent teamwork skills and a customer mind-set
• Very good numeric and MS office skills, including Power BI (and Access)
• A driving licence as some business travel to both European suppliers and Head Office is required
• Fluency in English as a business language. Knowledge of other languages is an additional asset

You demonstrate following key competencies in line with Toyota DNA :

• Courage: you are ready to let go of the easy path to reach challenging targets
• Collaboration: you are a team player, respectful and inclusive in your style and you take a customer oriented approach
• Creativity: your passion drives you to explore innovative ideas and challenge the impossible
• Curiosity: you combine imagination and fact-based observation
• Coaching: you share knowledge and feedback with your colleagues and celebrate each other’s success 

We offer a dynamic multicultural work environment with broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.

Your benefits:

• Competitive salary package based on your experience, including a bonus plan depending on individual and/or company results;
• Flexible reward plan that will allow you to personalise part of your reward plan and balance it in line with your priorities by opting for extra insurance, more mobility options (bike lease), extra holidays and more;
• Meal and eco vouchers;
• Company car and energy card;
• Insurance package (medical, life, disability, pension);
• Extra paid holidays (Toyota days, seniority days…) above the legal holidays. More can be added through our flexible reward package;
• Flexible working hours and hybrid working (homeworking, 20 days from abroad);
• Interesting car lease formulas and discount when buying a Toyota or Lexus;
• Various company discounts – Exceptional terms and prices on products and services from your favourite brands and retailers;
• Company restaurant – Warm dishes, salads and desserts daily, including Japanese and traditional Belgian specialties, as well as a vegan/vegetarian option;
• Sport facilities – Tennis, squash, volleyball, football and softball pitches are available at various Toyota sites;
• Team building activities and other personnel related events;
• Programs to support your physical and social well-being.

At Toyota Motor Europe, we are committed to providing equal employment opportunity to all. All our recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, sexual orientation, gender identity or expression, age, religion, ethnicity, disability or other personal characteristics. We do not tolerate harassment or discrimination as our individual experiences and overall diversity is our key strength. Together we have the power to make a positive change and go beyond the ordinary.

If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.