Join Toyota's Customer Quality team in Brussels to tackle field concerns, manage risk, and drive continuous improvement with a focus on customer satisfaction and operational excellence.
TOYOTA is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 350.000 people. Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing, and engineering operations.
We are excited to be transforming into a mobility company focusing on bringing even more happiness to our customers through various mobility solutions.
Team description
For Toyota, quality is a way of life. Nothing is so good that it cannot be made better, that is why we strive for constant improvement in everything we do. This basic principle for us is called: “KAIZEN” (“continuous
improvement”) and is what guides us in our pursuit of best Quality and the delivery of unparalleled customers satisfaction.
Toyota Motor Europe aims to be the most inclusive and diverse workplace globally were, ALL members feel safe, respected, engaged, valued and able to unleash their full potential & we cultivate, embrace and
leverage diversity, to deliver the highest standards of service to our customers, society and sustainably compete in the marketplace.
To do this, TME have placed a primary focus on their DE&I (Diversity Equity and Inclusion) activities going forward, including (but not restricted to) diversity focused trainings, establishment of new Employee
Resource Groups to encourage discussion surrounding common concerns/issues, and exciting interactive events to tie-in with the diversity calendar (for example, International Women’s Day, Pride Week, and many more).
Customer Quality is a vibrant and energetic team (50+ people), consisting of many nationalities from within
Europe, as well as Japan and other countries. Our role is to resolve quality related concerns and potential critical liability issues affecting the European markets. Additionally, we also support many and varied markets where our European assembled vehicles are exported to, including countries outside the traditional European Region including North Africa, Middle East and Asia.
Your responsibilities
We offer a dynamic multicultural work environment with broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.
Your benefits:
At Toyota Motor Europe, we are committed to providing equal employment opportunity to all. All our recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, sexual orientation, gender identity or expression, age, religion, ethnicity, disability or other personal characteristics. We do not tolerate harassment or discrimination as our individual experiences and overall diversity is our key strength. Together we have the power to make a positive change and go beyond the ordinary.
If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.